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Randomly appearing backgound symbols

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4 comments

  • Dan

    Hi Gary,

     

    Sorry for the delayed response (creating a help ticket is seen by us faster than over here at the forums).

    Can you please confirm what zoom level you downloaded the map? I'm guessing these are map tiles that were not included in the map download (usually depends on the zoom level).

     

    Thanks,

     

    Dan

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  • Gary Evans

    Sorry I'm not following your question. I selected the off-line map "Thunderforest Outdoor" from the Map Layers menu in the application rather than a special download. If it opened at a specific zoom level how would I determine that now?

    Couple more comments.

    This has only occurred a few times and each time it has been on the same general map area that I'm familiar with so there is no doubt that the missing map section is in the file. Once while navigating and laying down tracks the screen went to the symbols and the tracks continued to show on top of the symbols then without touching anything the missing map section reappeared. 

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  • Dan

    Hi Gary,

     

    What I meant was that, did you download this before and at what zoom level?

    How big are the areas missing?

    It's probably a tile that was not downloaded.

     

    Thanks,

     

    Dan

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  • Dwight Epling

    2021 Was this problem solved I have the same issue

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