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MIGRATION GUIDE FOR BACKCOUNTRYNAVIGATOR PRO

Comments

17 comments

  • Bobbi drupp

    I'm not finding the bcnav folder anywhere. I have searched everything in my files.

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  • Nathan

    "My Files" the app will not see it. See the guide above about Browsing BCN App Folder

     

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  • Norbert B

    the migration did not copy any files at all, even not when selecting "replace files"

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  • Norbert B

    needed to copy all files from disk (SD card) to internal storage. Then migration worked without moving / copying any file. Had to select my maps and mapstyle manually in place. Now it works.

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  • Timothy Frank

    I just logged into Backcountry app for the first time in 4-5 months. Just went through the migration process as directed here and everything went smoothly.

    Problem is all of my waypoints and tracks are gone instead there is a "mine ruins" waypoint I am not familiar with.

    How do I retrieve my waypoints?

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  • Dan

    Hi @Timothy,

    I responded on your ticket.

     

    Thanks,

    Dan

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  • Michael Ronzoni

    Any suggestions to get the backup feature to authenticate with Google Drive and/or Dropbox on my Pixel 6 Pro. Once I sign in to either, it times out and won't complete the action. "This site can't be reached

    www.cloudrailauth.com's server IP address could not be found.

    Try:
    Checking the connection
    ERR_NAME_NOT_RESOLVED"

    (p.s. Migration has been completed)

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  • Dan

    Hi @MyPrivateGeek

    We are still working on a new solution to this one (we can only suggest manual backups as of the moment) because Google decided to discontinue the API we originally used for the cloud backup. 

    Thanks,

    Dan

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  • Solomon Parker

    Why is this so useless?

    This “guide” doesn't even tell you how to get to the screen it starts with.

    God forbid anybody ever get a new phone, because transferring all your data will be convoluted and unexplainable.

    Why do I have to go through this every time I get a new phone?

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  • Dan

    Hi Solomon,

     

    Apologies as this was very old (updating the migration reset part on the article). 

    We have to go through this because Google/Android updates how apps can access Data on every new iteration of the OS, It's something we need to do for the app to be able to access your device's storage. 

     

    To reset migration if it didn't prompt on first instance, go to Menu > Settings > Storage Options - Reset Migration

    Thank you.

     

    Dan

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  • Matthew Line

    The migration tool in BC NAV Pro doesn't see a ‘bcnav’ folder in my Internal Storage. I'm on Android 14. Where are the BCN files stored?

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  • Buck Terrell

    I figured out a work around for my S24ultra. I took my note 9( my backup off road gps) BCN file and made sure I had everything I wanted. Copied it to my pc then copied it to my s24 as a main file in the s24 storage. Reset Migration to that file and now I have access to all my maps. Moving forward I can now copy and paste into that folder on the pc. Hopefully new maps will be okay added like this. Not sure about way points and tracks. Hopefully everything forward is easy but worst case ill repeat for new maps as needed.

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  • Dan

    Hi Buck, 

    Glad you did. 

    But I think as long as the file folder/storage is migrated to the new folder, it should ideally work.

     

    thanks,

    dan

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  • Solomon Parker

    7 months later and I'm back here again and this poorly written and incomplete “guide.”

    Where are the step-by-step instructions from beginning to end in how to migrate from one phone to another phone?

    I somehow managed to figure it out seven months ago, but it was seven months ago! And every year or two before that! I paid for this app, why can't you provide a decent guide to how to migrate to a new phone?

    On top of that, why can't it just migrate automatically like EVERY OTHER APP DOES? My pictures and videos migrate. My calendar migrates. Why do I have to go through some convoluted process of transferring files from phone to PC to phone again? This is so dumb! It's 2024! Get it together! Everything else migrates. Your app doesn't migrate.

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  • Solomon Parker

    Iʻm still here trying to follow your poorly written instructions and the file I'm supposed to transfer the bcnav folder into isn't even there. I am literally holding the phone in my hand with the app open plugged into the computer and the data isn't shown. What the hell?

    This really sucks. I like your app, but this process really tempts me to find a different one. It's incredibly frustrating and enraging that you can't get your trip together and make this easy for your paying customers. I use this app for firefighting and you make it so hard.

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  • Buck Terrell

    https://youtu.be/nGthfsQ7-lE

    I made a youtube video of how I did it. Hope it helps and fills in any gray areas.

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  • Dan

    Thank you, Buck.

     

    With your permission, can we use this video if the need arises?

     

    Thank you,

     

    Dan

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