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BackCountry Navigator on a NEW DEVICE

Dan
Updated

Alot of the queries we received on our helpdesk cover these particular questions. 

 

1. How to Get Application without Paying / Re-Purchasing again.

     A:  Just log on to Google Play using the email address you used to initially buy the application before.

           Play will automatically sync your purchase history and should not charge you again.

           Official Play Documentation:  http://support.google.com/googleplay/bin/answer.py?hl=en-AU&answer=113410

 

2. Restoring Add-ons (In-app Purchases/ Premium Maps) 

   A: Just click on MENU > Purchasing Add-ons > Click on "Restore Purchases"  This would re-sync all your premium maps purchase history with Google Play (assuming the Google Account you used to download the PRO app is the same ID you used to Download these premium maps)

 

3. Transferring Files  (The contents of \bcnav) HERE http://support.crittermap.com/entries/23743293-Transferring-files-from-Desktop-to-Device-Vice-Versa

 

4. Choosing Storage option > Please see this: http://support.crittermap.com/entries/23049093-Choosing-Storage

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Comments

5 comments

Date Votes
  • Bobkeiling

    I have a new phone and can not or am not authorized to access the file #3 above. I need help transferring my waypoints to my new phone...

     

    0
  • Dan

    Hi Bob,

     

    Can you try this link HERE

    Or you can checkout our online/downloadable comprehensive manual HERE

     

    You can also backup/restore your waypoints and tracks from the cloud via Dropbox or GDrive.

     

    Just click the Trip Data (folder icon) at the top > Scroll to the bottom, you should see the Backup/Restore Option.

     

    Thank you,

     

    Dan

    0
  • Martin

    Hi. Wanting to migrate my maps to a new device. About 2.5GB so don't want to download again over 3G. Tried to access number 3 above but got access denied error. Tried the link in answer to previous comment with same error. Not wanting to backup trip data - it's the maps I'd like to transfer. Please can I have a working link to the helpdesk article.

    0
  • Dan

    Hi Martin,

     

    Are your data on your external SD card? with regards to step #3, can you confirm that your externalSD card does not have write protect turned "ON"?

     

    Thanks,

     

    Dan

    0
  • Solomon Parker

    I have tried backing up and restoring over and over and over again. Nothing ever happens.

    Why is it so hard to move my data to a new phone?

    0

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